Cohere Health digitizes clinical policies with Amazon Bedrock AgentCore

Cohere Health, a clinical intelligence company, developed Cohere Policy Studio using Amazon Bedrock AgentCore to digitize clinical policies that govern prior authorization. The application leverages AgentCore Runtime's MicroVM isolation for multi-tenant security, AgentCore Gateway for unified tool access, and AgentCore Memory for session feedback loops. The team deployed agents using reusable Amazon ECR base images, wrote skills with clinical policy experts, and evaluated them using observability based on Arize AI. Results showed a 30% reduction in policy digitization time, from 2 hours 15 minutes to 1 hour 35 minutes per policy, and faster agent deployments, from 3-4 months down to 2-6 weeks. The system supports government regulations requiring API-based electronic prior authorization by January 2027 and AHIP commitments for 80% real-time approvals. Skills use dual-layer versioning with semantic versioning and Amazon S3 object versioning, and a staged deployment pipeline with CI/CD. The architecture enables clinical policy experts to author and refine skills directly, maintaining human oversight and governance.