AI Agents Force CIOs to Rethink Their Roles

The development of AI agents capable of autonomously making decisions and interacting with systems is forcing CIOs to rethink their responsibilities. Agents create chaos by disrupting established processes, and IT leaders must adapt by implementing new approaches to management and security.

Shopify

ServiceNow launches AI agent 'control tower'

ServiceNow has introduced a new 'Agent Control Tower' for managing AI agents in enterprise environments. The tool provides visibility into agent activities, policy enforcement, and cost tracking, aiming to give IT teams control over multiple AI agents.